Empowerment

Wearable EcoSystem This week I am talking to Benjamin Vandendriessche, PhD, (@benvddriessche) the CMO of Byteflies (@byteflies) – a company creating a wearable health platform to capture continuous data  and enabling true Wearable Health Listen in to find out about their journey to creating an ecosystem of sensors that can record multiple physiological parameters that combine, much […]

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 Delivering the Care Patients Want This week I am talking to Dr. Jay Mathur, Associate Regional Medical Director for Caremore Health Systems in Connecticut. A program that started 25 years ago in California and has now expanded to multiple states and has been in Connecticut for a little over a year. This is the medicine […]

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Delivering Outstanding Service I had a frustrating experience with a bank this week that had so many opportunities for correction and improvement. The short version was a requirement to follow a policy that no one could explain requiring additional steps necessary because the bank had taken so long to follow their process. At various points, the […]

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