What Patients Want – The Art of Medicine

Written by on March 24, 2014

The Art of Medicine Panel (part of the Art of Medicine campaign) is hosted this week and I am looking forward to hearing from our panelists:

  • John D. Halamka, MD, MS, CIO of Beth Israel Deaconess Medical Center (and Life as  healthcare CIO blog and @jhalamka)
  • Steven J. Stack, MD, past chair of the American Medical Association (AMA); served on multiple federal advisory groups for ONC on HIT, practicing emergency physician  
  • Keith Dreyer, DO, PhD, FACR, Vice Chairman of Department of Radiology, Massachusetts General Hospital 
  • Adam Landman, MD, MS, MIS, MHS, CMIO, Health Information and Integration at Brigham and Women’s Hospital (@landmaad)

and moderated by Paul Weygandt, MD, JD, MPH, MBA, CCS, CPE, Vice President of
      Physician Services, Nuance Communications

The panel is taking place this Thursday from 9 – 11am at the Boston’s W Hotel, 100 Stuart St, Boston, MA. If you have not already you can register here: www.nuance.com/artofmedicine. The event is free of charge,

Sadly many physician are feeling the strain as noted in this piece (Are Physicians the Cure to Healthcare’s Bugs?):

“waking up in the morning, and not looking forward to going to work”
As this piece (Doctors and Tech: Who Serves Whom?) in the Atlantic pointed out

Technology should serve doctors, rather than doctors serving technology

The sad reality of our technology environment is taking the focus away from people

We love our mobile technology

But is this the right interaction all the time?

And it is true in healthcare especially (The Cost of Technology)

“If we want doctors to do better work, we need to give them better work to do.”

and to do that doctors have to engage in the design of these solutions and the clinical community and the #HealthIT world must address these issues:

Just as we can’t expect a patient with heart disease to know intrinsically to maintain a low-sodium diet, we can’t expect the healthcare industry to know how to fix everything unless we speak up and advocate for change (especially with the other loud voices of insurers and politicians speaking on “our behalf”)

Some solutions are not technical as this Tweet by “Dr K” @MedschoolAdvice)

Sitting down in room makes patients feel you’ve spent more time w/ them than if u stand whole time, even if u spent same time. So sit
— Dr. K (@medschooladvice) March 21, 2014

We have the rare opportunity to shape the future of healthcare infused with technology and I, for one, want to be part of developing a solution that helps the next generation of physicians offer that comforting touch as they deliver an even greater level of care to their patients

Download the Art of Medicine eGuide here and join me and the panelist on Thursday as they discuss they start to shape a better HealthIT future for everyone. I will be live tweeting from the panel (#ArtofMedicine) and will post a summary after the event.





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